Work Request
Track work requests for various work items
By
AnyDB
The AnyDB Work Request template provides a structured way to log, track, and manage internal work requests across departments. Whether you're handling small tasks, maintenance tickets, or major initiatives, this template ensures every request is properly categorized, prioritized, and assigned.
Suitable for
Description
This template serves as a dynamic request intake form, enabling users to submit detailed work requests. Each entry includes a request type, title, description, priority, state, requester info, and key dates such as submission and completion. Attachments like logs or supporting documents can also be included. It supports team workflows by capturing who submitted the request and when it was opened, while allowing tracking through various states like "Open," "In Progress," or "Closed."
The built-in priority badge makes it visually easy to filter or flag critical tasks, and the form can be reused for a wide range of request types.
Key Data Stored
- Request Type – New, Major, or Minor
- Request Title – A short summary of the task
- Request Details – Rich-text description of the work needed
- Priority – Priority 1 (High), 2 (Medium), or 3 (Low)
- Request State – Open, Waiting, In Progress, Closed, Rejected, etc.
- Submitter – Automatically tracked user who created the request
- Open Date – Automatically generated when submitted
- Completion Date – Date field to be filled on resolution
- Ticket ID – Auto-generated identifier for easy referencing
- Attachments – Optional files supporting the request
Business Use Cases
- Facilities & Maintenance – Log internal repair requests or service issues
- IT Support – Intake for hardware, software, or access requests
- General Ops – Capture ad hoc requests for materials, approvals, or support
- Project Tracking – Break down broader initiatives into trackable work items
- Cross-Department Coordination – Allow any team to submit and follow up on requests
Why This Template is Powerful
- Structured Workflow – Tracks every request from submission to resolution
- Built-In Prioritization – Helps teams focus on the most urgent tasks
- Auto-Generated Metadata – Captures user, time, and ID with no extra effort
- Flexible Categorization – Works equally well for IT, facilities, operations, and more
- Attachments & Notes – Rich context supports better triage and resolution
This template turns scattered verbal or email requests into actionable, trackable records—bringing clarity and accountability to internal task management.